Training
Training so your team uses the system from day one
We train your team on your chatbot, your records and the handoff to reception.
Training on your own system
Your team learns on the system it uses every day.
We practise the real cases that land on a Tuesday at eleven.
If a new module comes, a new session comes with it.
What we work through
The first month
During the first month we go over who does what in the system that is already in production.
The channel
WhatsApp, handoff, exception, close. So it is not abandoned in a week.
The day to day
The person who built the system walks your team through the record, the invoice, the stock and the diary.
The call
When to use the system. When not to. So nobody invents a shortcut that breaks the thread.
Training comes with your project
Every system we deliver includes its training, and the system is yours.